Frequently Asked Questions
We offer the latest and greatest in tech for everyone. Our wide range of hardware products, including laptops, desktops, servers, networking equipment, accessories, and more.
Yes, we offer IT solutions such as IT infrastructure, software licensing, cloud services, cybersecurity solutions, backup plans, and maintenance services to support your business needs.
Yes, we have a physical store where you can explore our products and services. Visit our Contact us page for store location and operating hours.
We accept multiple payment options, including credit/debit cards and online payment gateways, along with Cash on Delivery (COD) for all your hardware purchases.
Delivery times vary depending on location and product availability, with most orders arriving within 2-4 business days. For same-day delivery, please reach out to our customer support team.
We accept returns and exchanges within a specified period if the item is unused and in its original packaging.
Our hardware products come with a manufacturer’s warranty. Warranty periods and coverage vary depending on the product. Please check the product details or contact us for more information.
Yes, we provide installation and setup services for selected hardware products, ensuring seamless integration with your existing IT infrastructure.
Yes, we provide post-purchase technical support, including troubleshooting, maintenance, and remote assistance. Our support plans vary based on your needs.
You can reach our customer support team via phone, email, or our online chat service. Visit our Contact Us page for details.
Orders over $70 within Beirut qualify for free delivery. Orders below this amount will have a standard shipping fee.
• 1 hour of free maintenance for orders $500+
• 2 hours of free maintenance for orders $1,500+
This service covers troubleshooting, software activation, performance optimization, and technical consultations. It can be redeemed remotely or in-store by contacting our support team.
You can get expert advice by reaching out to our team through live chat, phone, or email. Our experts will provide personalized recommendations based on your needs, preferences, and budget to help you make an informed decision.
